Learn what consumers want from on-line and in-store retailers this holiday season.
eBay Enterprise partnered with the CFI Group, a global leader in providing customer feedback
insights through analytics, to conduct a survey on consumer expectations for online and in-store retail experiences. The study specifically asked consumers to think about the upcoming 2015 Holiday Shopping season when responding. This infographic highlights the findings in the areas of:
- Shipping
- Customer Service
- Delivery Options
Download to learn more!
